Privacy Collection Notice

Privacy Collection Notice – Customer Due Diligence

This Privacy Collection Notice explains how Distinct Conveyancing Pty Ltd collects, uses, discloses and protects your personal information for the purposes of complying with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act). It should be read together with our Privacy Policy.

Why we need to collect your information

We collect your personal information to comply with the ‘Customer Due Diligence’ requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes to:

  • establish and verify your identity through our Customer Due Diligence (CDD) and Verification of Identity (VOI) processes before providing designated conveyancing services;
  • assess and manage potential money laundering, terrorism financing and related compliance risks associated with property transactions;
  • identify beneficial owners, controllers or authorised representatives where required;
  • make reports required by law under the AML/CTF Act; and
  • meet record keeping obligations under the AML/CTF Act

What personal information we collect

We collect the following types of personal information:

  • your full name, date of birth and residential address;
  • contact details including phone number and email address;
  • identification documents and information, including driver’s licence, passport or other government-issued identification;
  • property and transaction-related information; and
  • information relating to companies, trusts and other legal entities, including directors, trustees, beneficial owners, controllers and authorised representatives (where applicable)

We may also collect sensitive information where required to comply with our legal obligations, including information necessary to determine whether you are a politically exposed person.

How we collect your information

We will generally collect your personal information:

  • directly from you via email, telephone, in person or electronic forms;
  • through our electronic Verification of Identity (VOI) and Customer Due Diligence (CDD) providers, including EasyAML, Scantek and TriVOI;
  • from third parties such as real estate agents, mortgage brokers, lenders or other parties to the transaction; and
  • from publicly available registers and records, including the Land Services SA, ASIC and other government bodies

Who we may share your information with

We may disclose your personal information to:

  • electronic settlement platforms (including PEXA);
  • our Verification of Identity (VOI) and AML/CTF compliance providers, including EasyAML, Scantek and TriVOI;
  • government authorities and regulators, including Land Services SA, RevenueSA and AUSTRAC;
  • financial institutions, lenders and mortgagees; and
  • real estate agents and other parties involved in your transaction

What happens if we cannot collect your information

If you do not provide us with your personal information, we may not be able to verify your identity or provide you with the conveyancing services you have requested.

Your privacy rights and our privacy policy

Our Privacy Policy contains further information about how we handle your personal information, including how you can access and correct your information or make a complaint.

Our Privacy Policy is available on our website or upon request.

How to contact us about your privacy

If you have any questions or concerns about your privacy, please contact:

Distinct Conveyancing Pty Ltd
Phone: 08 8278 3351
Email: office@distinctconveyancing.com.au
Address: 5/237 Main Road, Blackwood SA 5051

For more information about how Distinct Conveyancing handles your personal information generally, please refer to our Privacy Policy.